Sales Specialist

• Responsible for specified customer enquiries which are sales-, technical-, and operational related
• Parts recognition and estimation handling on customer request
• Assists in setting up and maintaining a high standard service level for specified key accounts
• Responsible for intensive customer care by regular contact, pro-actively and reactively, discussing their enquiries, sales, prospective, market information, requirements and needs
• Reporting on these periodically, by means of presentation or report
• Investigate and resolve complaints about various parts business-related issues
• Assists in budget planning, preparation, and implementation for his specific sales area
• Independently perform analytical tasks and assignments for management level
• Participates in in-/external meetings for any parts business-related issues
• Maintains contact with the accounting department and the accounts receivable
• Assists in drawing up marketing and sales plans for his specific sales type area or region
• Participates in projects which are Parts Business related
• Assists management in realizing departmental targets

• Education at MBO-4 level
• Technical knowledge of diesel engines is preferred
• Speaks and writes at least one foreign language in which English is a must
• Good communication skills, within various in-/external hierarchical company levels
• Front office experience with a high sense of customer focus combined with operational excellence, preferably in an operational logistics environment
• Proven skills in terms of analytics/statistics, operational systems, Windows (Excel)
• Flexible, structural and pragmatic way of working, able to prioritize own work most efficiently with focus on solutions and results.
• Able to handle multiple disciplines and its tasks at the same time, maintaining the capability to comply to set procedures and working methods within set timeframe and its deadlines

Workbase is in Almere, candidates must live within an acceptable distance and must have a permanent residence- and work permit.

• A truly international organization with respect for each culture and space for individual development.
• A career in a dynamic environment where every day is different.
• Freedom to take initiatives and express ideas.
• Motivated and open colleagues who will welcome you.
• Quality products with a reliable and excellent reputation.

YANMAR is a stable, solid employer and offers a competitive benefits package incl. a flexible worktime system.

Yanmar Europe BV is a subsidiary of Yanmar Co. Ltd., a Japanese family owned business. Yanmar , founded in 1912, is producer of diesel engines and components, as well as agricultural machinery, mini-excavators and micro cogeneration units. The engines are used in a wide range of applications for the agricultural, industrial construction and marine markets, both commercial and pleasure.

Approximately twenty thousand people work for the group worldwide, in Asia, the Americas and Europe.

Yanmar Europe is located in Almere, the Netherlands. Activities here include the sales of diesel engines, agricultural machinery and micro cogeneration units to the European and African markets, the assembly of marine engines and the sales and supply of spare parts.

Yanmar is an international operating ánd thinking organization where different cultures and nationalities are appreciated. Yanmar is known as a well-established brand ánd wins golden opinions because of its client orientated and subservient attitude towards its customers.