{"id":52239,"date":"2023-04-21T10:33:02","date_gmt":"2023-04-21T10:33:02","guid":{"rendered":"https:\/\/www.yanmar.com\/eu\/industrial\/?p=52239"},"modified":"2023-04-21T10:33:05","modified_gmt":"2023-04-21T10:33:05","slug":"yanmar-service-awards-2022","status":"publish","type":"post","link":"https:\/\/www.yanmar.com\/eu\/industrial\/yanmar-service-awards-2022\/","title":{"rendered":"Yanmar Service Awards 2022"},"content":{"rendered":"\n<p>On March 10th, the \u201cService Awards 2022\u201d organized by Yanmar Global CS was held in Kobe, Japan. It was the first face-to-face ceremony in four years, bringing together outstanding service staff from all over the world. About 200 people, including executives from Yanmar Holdings, presidents of operating companies and customer service managers, gathered at the venue to offer encouragement and gratitude to the award winners.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"c-embed c-embed--video\"><iframe title=\"ServiceAwards2023_Ending Movie_20230310\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/27s3pOW9SPE?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><figcaption class=\"wp-element-caption\">Yanmar Service Awards<\/figcaption><\/figure>\n\n\n\n<h4 class=\"gb-headline gb-headline-f86481a8 gb-headline-text\">What is Yanmar Service Award?<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>The Service Award is an award system for Yanmar Group companies, distributors, and dealers active in field service around the world. The goal is to thank and praise the service staff who support after-sales on a daily basis, which will lead to increased motivation, and at the same time, to have employees reaffirm the importance of service to the growth of the Yanmar Group. It has been held annually since 2018. This year, 66 winners were presented with trophies by YGCS President Mr. Hirami. Also case studies that embodied challenges in service were presented. After the award ceremony, a get-together was held to deepen friendships among the participants.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.yanmar.com\/eu\/agri\/wp-content\/uploads\/sites\/12\/2023\/04\/Service-award-logo.png\" alt=\"\" class=\"wp-image-11945\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.yanmar.com\/eu\/agri\/wp-content\/uploads\/sites\/12\/2023\/04\/Z1_IMG_6609-2-1024x768.jpg\" alt=\"\" class=\"wp-image-11949\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>A tour of Yanmar Synergy Square was held the day after the award ceremony, and participants learned more about the latest service concepts and history of YGCS. In addition, this year service award winners were asked to set up their own commemorative plates in the hall of fame where all service award winners&#8217; plates are displayed.<\/p>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.yanmar.com\/eu\/agri\/wp-content\/uploads\/sites\/12\/2023\/04\/IMG_9998_\u53d7\u8cde\u8005\u96c6\u5408\u5199\u771f-2-1024x683.jpg\" alt=\"\" class=\"wp-image-11953\"\/><\/figure>\n\n\n\n<h4 class=\"gb-headline gb-headline-003c87a3 gb-headline-text\">Winners from Yanmar Europe<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.yanmar.com\/eu\/agri\/wp-content\/uploads\/sites\/12\/2023\/04\/IMG_6566-1024x768.jpg\" alt=\"\" class=\"wp-image-11934\"\/><\/figure>\n\n\n\n<p>Each participating company has its own selection criteria for service awards, as each company has different business and regional characteristics. At Yanmar Europe we have selected 3 winners each from a business unit in Europe being Marine Commercial, Industrial and Agriculture. On their trip they were accompanied by Mr. Rinze van Kammen, Manager at YEU. We have asked him few questions.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p><\/p>\n\n\n\n<h5 class=\"gb-headline gb-headline-ab8daadb gb-headline-text\">Who are the winners selected by Yanmar Europe this year?<\/h5>\n\n\n\n<p>We have three winning companies. Maritim Motor (Service Agent Commercial Marine), Chaplain (Dealer Industrial Powertrain) and MW Machines (Distributor Agricultural Equipment).<\/p>\n\n\n\n<h5 class=\"gb-headline gb-headline-34abe555 gb-headline-text\">How was the trip to Japan?<\/h5>\n\n\n\n<p>The ceremony was again well organized with well-known, great Yanmar hospitality including celebration dinner afterwards. The awardees were certainly put under the spotlight with great appreciation. Besides the award ceremony itself, we took this opportunity to offer our customers also a Yanmar and Japanese cultural experience. The programme consisted of factory tours, typical Japanese food and sightseeing in Osaka and Kyoto. All in all we have spent a good couple of days together.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.yanmar.com\/eu\/agri\/wp-content\/uploads\/sites\/12\/2023\/04\/Rinze-van-Kammen_0248-683x1024.jpg\" alt=\"\" class=\"wp-image-11925\"\/><figcaption class=\"wp-element-caption\">Rinze van Kammen, Manager at Yanmar Europe<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"gb-headline gb-headline-f2c03046 gb-headline-text\">MW Machines, Agriculture Distributor in the Netherlands<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.yanmar.com\/eu\/agri\/wp-content\/uploads\/sites\/12\/2023\/04\/IMG_6575-768x1024.jpg\" alt=\"\" class=\"wp-image-11930\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>Erik Duteweert, owner of MW Machines, received the Yanmar Service Award from Yanmar president Mr. Hirami. \u201cA great honour\u201d, Mr. Duteweert recalls. \u201cWe were very surprised by the nomination and are proud to have received this award in Japan.\u201d<br>MW Machines received the award for its outstanding achievements in the areas of technical knowledge, service, parts sales and problem solving. \u201cOf course, we don&#8217;t owe this prize only to ourselves,\u201d emphasizes Duteweert. \u201cWithout our strong MW Machines dealer network and the support of Yanmar Europe, we would not have been able to do this.\u201d<\/p>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"gb-headline gb-headline-d839a5ec gb-headline-text\">Maritim Motor, Commercial Marine Dealer in Norway<\/h4>\n\n\n\n<p>Ronny Vik, owner of Maritim Motor comments holding the award: \u201c The members of our small team in Norway, our technicians and their dedication to excellence goes hand in hand with fostering partnership with ship owners, local designers and shipyards. It works to achieve the best possible results. Thank you for this great recognition!\u201d<\/p>\n\n\n\n<h4 class=\"gb-headline gb-headline-9c53bdf3 gb-headline-text\">Chaplain, Mr. Eric Danion, Director Strategic Development<\/h4>\n\n\n\n<p>\u201cChaplain, on behalf of its president Eric Hunaut and all our teams, are proud to have been able to promote our partnership and the common DNA of our values. It was a great opportunity and honour to be elected and to have been able to promote our teams and our know-how. Yanmar and RAMS France have trusted us. We are grateful to them and are already ready to respond to their desire to grow in our territory in the years to come.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"c-embed c-embed--video\"><iframe title=\"ServiceAwards2023_Opening Movie_20230310\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/pGTgL9EU2dg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>On March 10th, the \u201cService Awards 2022\u201d organized by Yanmar Global CS was held in Kobe, Japan. <\/p>\n","protected":false},"author":14,"featured_media":52240,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-52239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v27.5) - 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