About Service Awards

“Yanmar Service Awards” is an event for awarding Yanmar’s service staffs.
The outline of this award and the participating companies are as follows.

Every year, Yanmar selects and commends excellent service staff not only in Japan but also around the world.
This commending event is the Service Awards.
The scale of this award has expanded to dealers and distributors and is still rolling out.
We will continue to praise and enhance efforts of all service staff who are involved in Yanmar products and practice locally-based service around the world.

For all service staffs who maintain Yanmar products

서비스 직원은 누구입니까?

실제 서비스 직원뿐만 아니라 Yanmar의 애프터서비스에 관련된 모든 사람을 집합적으로 서비스 직원이라고 합니다.

Back Office | Field Staff | Training and Education

리더의 메시지

YANMAR GLOBAL CS CO., LTD.
President and CEO Kiyotaka HIRAMI

In recent years, the global business environment has changed rapidly in the flow of “globalization” and “digital transformation.”
Many of the products handled by the Yanmar Group are “production goods” that are indispensable for production activities in many fields. Therefore, stopping the customer's work due to machine down directly leads to a negative impact on the customer's business. Therefore, prompt and high-quality service activities, including timely preventive maintenance proposals, are becoming more and more important.
Yanmar Group has a vision of “maximizing a lifetime value that customers can obtain.” To achieve this, we believe that creating an environment in which service staff who support customers on-site can work with peace of mind and satisfaction is a top priority.
We have positioned and developed this Service Awards as one of our major pillars. We will continue to improve the quality of services of the Yanmar Group by self-improvement, and aim to be a group that customers choose permanently.

YANMAR CONSTRUCTION EQUIPMENT CO., LTD.
CEO Giuliano PARODI

In Yanmar, we want to facilitate and strengthen the relationship between the users and our distribution network and to provide consistently the best customer experience.
Many statistics demonstrate that up to 80% of the customer decision to buy the same brand from the same dealer is based on the aftermarket experience.
As customer expectations about service evolve continuously, as technology provides increasing opportunities, especially within the digital transformation, Yanmar Service
Awards are a great forum of reflection, of sharing and of learning which highlight the importance the Yanmar Group dedicates to the subject of customer and aftermarket experience.

후보자 지도

일본

  1. YANMAR 건설 장비 CO., LTD.
    일본

    Compact Equipment

  2. YANMAR AGRI JAPAN CO., LTD.
    일본

    농업

  3. YANMAR MARINE SYSTEM CO., LTD.
    일본

    엔진

  4. YANMAR ENGINEERING CO., LTD.
    일본

    엔진

  5. YANMAR ENERGY SYSTEM CO., LTD.
    일본

    에너지 시스템

  6. YANMAR GREEN SYSTEM CO., LTD.
    일본

    농업

북미 / 라틴 아메리카

  1. YANMAR AMERICA CORPORATION
    미주

    AgricultureCompact EquipmentEnergy SystemsEngineMarine

  2. YANMAR 남아메리카 INDUSTRIA DE MAQUINAS LTDA.
    브라질

    AgricultureCompact Equipment

  3. YANMAR COMPACT EQUIPMENT NORTH AMERICA
    미주

    Compact Equipment

  4. TUFF TORQ CORPORATION
    미주

    Component

유럽/중동

  1. YANMAR COMPACT 독일 GmbH
    독일

    Compact Equipment

  2. YANMAR 건설 장비 유럽 SAS
    프랑스

    Compact Equipment

  3. YANMAR 유럽 B.V.
    네덜란드

    농업에너지 시스템엔진해양

  4. YANMAR 마린 인터내셔널 B.V.
    네덜란드

    선박

  5. YANMAR TURKEY MAKINE A.S
    Turkey

    AgricultureEnergy SystemsCompact EquipmentEngine

아시아 태평양

  1. YANMAR ASIA(SINGAPORE) CORPORATION PTE. 주식회사
    싱가포르

    Compact EquipmentEnergy SystemsEngineMarine

  2. YANMAR ENGINE (SHANGHAI) CO., LTD.
    중국(상하이)

    Compact EquipmentEnergy SystemsEngineComponent

  3. YANMAR 농업 장비(중국) CO., LTD.
    중국(우시)

    농업

  4. YANMAR AGRICULTURAL MACHINERY (KOREA) CO., LTD.
    대한민국

    농업

  5. YANMAR S.P. CO., LTD.
    태국

    AgricultureCompact EquipmentEngine

  6. PT. 얀마 디젤 인도네시아
    인도네시아

    농업엔진

  7. YANMAR MYANMAR CO., LTD.
    미얀마

    농업

  8. YANMAR ENGINE MANUFACTURING INDIA PRIVATE LIMITED
    인도

    엔진

  9. YANMAR COROMANDEL AGRISOLUTIONS PRIVATE LIMITED
    인도

    농업

  10. YANMAR PHILIPPINES CORPORATION
    Philippines

    농업

  11. YANMAR AGRICULTURAL MACHINERY VIETNAM
    COMPANY LIMITED
    Vietnam

    농업

  • * As of April 2020

문의・고객지원