What Our Employees Are Saying: Administration

We interviewed a cross-section of those who work for us to find out more about life with Yanmar Compact Equipment EMEA.

Sophie Serrurier

Customer Sales Administration Assistant

What is your background with Yanmar?

I’ve been working within the Sales Administration Department since 2007. My scope has evolved with the organisational changes of the company. My department oversees all the EMEA region, and I am now responsible for key accounts in Italy, the UK, Scandinavia, the Baltics and Eastern countries, and in key export areas such as Israel.

What are your main job roles today?

I register the orders, make the invoices and answer all of the different requests I receive about delivery time, price or machine availability. I’m also in charge of the second-hand machines and of the activation of the “SmartAssist Remote” for all machines equipped with it.

What do you like most about your job?

I like the contact with the dealers. Since I’ve been working at Yanmar for some years now, we know each other very well. I understand their expectations and I try to help them the best that I can with their business.

Every day, I speak different languages; it allows me to have interesting exchanges with a lot of people. Every country is different, with its own culture, and this is very exciting.

I have a variety of tasks that allows me to be in contact with a lot of departments internally (e.g. the Sales, Accounting, Planning and Shipping departments).

I’ve been working at Yanmar for 13 years and time has passed so quickly. There are always new things to do, new challenges to overcome.

What do you like about Yanmar?

Yanmar is a strong company, always trying to evolve.

What makes you proud to work for Yanmar?

Yanmar is famous all around the world and I’m always happy when a customer says that Yanmar products are of very good quality. When we come into contact with Yanmar in the outside world, for example at big trade fairs, we can really see that Yanmar is a big and great company.

Daniel Schmidt

Head of Controlling

What is your background with Yanmar?

I joined Yanmar in 2018 as Head of Controlling.at Yanmar Compact Germany (YCG).

What are your main job roles today?

I deliver relevant information for the decision makers, I manage the budget, financial forecasts and medium term planning (MTP) for YCG as well as the monthly closing process. I also lead the YCG controlling team and finance collaboration initiatives.

What do you like most about your job?

Working in an international environment is exciting. What also pleases me is knowing that I am making a contribution to building the future of my company.

What do you like about Yanmar?

What I appreciate at Yanmar are the group's missions and values, and as they apply to each of the company’s different entities. In addition, I appreciate Yanmar's long term-oriented approach.

What makes you proud to work for Yanmar?

I am proud to work for a company with high ethical standards and which cares for its people.

Jens Kruse

Chairman of the Works Council

What is your background with Yanmar?

I started my apprenticeship as an industrial mechanic in 1998 and after passing the exam, I worked as a CNC lathe operator in Langenburg until 2013. After moving to Crailsheim I became Deputy Chairman of the Works Council, and from July 2020, Chairman of the Works Council.

What are your main job roles today?

I promote and support the rights and duties of our employees. In addition, I collaborate with the employer for the well-being of employees and the company.

What do you like most about your job?

I like aiding employees and being available for them to talk to me. As the link between employees and employer, my tasks are manifold. I get insights into the company’s structures, learn about different points of view, read and interpret laws and labour agreements, and use all this to create fresh momentum.

What makes you proud to work for Yanmar?

“A Sustainable Future”. I share these values with Yanmar as we have to take care of our children! I am impressed with the fact that Yanmar has been a family-owned company for generations and this shows in their long-term strategizing. I also like the ability we have at Yanmar to reach collective working agreements.

Anaïs Gillet

In Charge of HR Development

What is your background with Yanmar?

I joined Yanmar in October 2018. I am in charge of HR Development.

What are your main job roles today?

The red thread of my position is to support employees, including students, in the various stages of their professional career or development at Yanmar. In particular, I participate in internal and external recruitment and I develop the integration and/or mobility paths of employees. I also ensure that the training needs of our employees match the company's development strategy. Finally, I am in charge of supporting our Japanese expatriates in France in their daily life endeavours.

What do you like most about your job?

I particularly appreciate the fact of being in direct contact with different audiences: candidates, employees, or partners. Creating a relationship of trust with those I come into contact with is very important to me.

I like the idea of being able to support employees in their professional career choices by offering them tools to make it go well both for them and for the company. Everyone has their own expectations. On the recruitment side, the tools are evolving quickly. We meet candidates but must also be curious, especially on the technological aspects, to attract the right people for the company. Every day has its share of new things; there is no routine!

What do you like about Yanmar?

Yanmar is a dynamic company which offers real career opportunities to its employees. I appreciate the positive state of mind of the people here: their warm welcome, team spirit and support.

The international context is fascinating. It allows me to practice English and interact with people from different cultures. It is very enriching.

Finally, many events are organised by Yanmar throughout the year. This creates real cohesion and a sense of belonging to the company.

What makes you proud to work for Yanmar?

Yanmar is recognised worldwide thanks to the reliability and quality of our machines.

When I go to job fairs, I am proud to see that our products arouse envy and curiosity among technical students.

More locally, Yanmar participates in community life by being a partner in a lot of sporting and cultural events. It is very rewarding to work for a major local economic player.

Words of Collaborators