- 3 features of Smart Assist Remote
- What is Smart Assist Remote?
- Customer Web page
- Smart Assist Remote Service
- Error Notification Service
- Smart Assist Remote Equipped Model
3 features of Smart Assist Remote?
What is Smart Assist Remote
The communication system manages the location information of the construction machinery equipped with GPS and communication terminals. By remotely monitoring our customers' machinery via the Internet, the system receives maintenance timing and quickly detects machine troubles. Our job is to provide proper support and quality service to our valued customers.
Support Management System
Customer Web page
Customers can confirm the operation and maintenance information from an exclusive Customer-only web page.
It can be used to "observe" the operational status of the machine.
(The Operation screen varies depending on the customer.)
IT Management of Multiple Machinery
Users are able to know the current location and operational status of the machine. It helps them to manage the operation time and date.
Daily work report control, detection/search
Work analysis and detection
Applicable to work analysis by inputting daily work content.
Detect and send notification of machine anomaly.
By configuring the operating area and time settings, it strengthens the security and allows for a quicker response time.
Maintenance Information Management
Know the machine's maintenance period
Inspection item, inspection execution status and maintenance performance, maintenance intervals, comments
(inspection items, maintenance intervals and comments can be set arbitrarily / inspection items can be added as necessary)
Manage Multiple Machinery
Each machine can be set individually for work or operation management. This is available only for customers who own a multiple number of machinery.
Smart Assist Remote Service
By monitoring customers machinery, we can provide a record of the machine's operational status. Also, should a machine troubles arise, we can immediately detect it and arrange for the appropriate customer support.
Error Notification Service
By monitoring electronic components equipped with Smart Assist Remote, the service personnel are automatically notified when an error occurs. Since faulty locations are detected in advance, the downtime is shortened.
Proposal For maintenance
Provide the operational status of the machinery as a chart, and propose maintenance to customers. In addition, since the necessary periodic inspection time lists are displayed, we can guide you through the inspection time.
Cause of Failure Check
Since it is possible to identify the machine's cause of failure as soon as a machine anomaly is detected, it is possible to provide services without bothering the customers.
Smart Assist Remote Loading Model
Standard Loading Model
Mini Excavator / Hydraulic Excavator
If you are interested, please contact the nearest Yanmar Construction Machinery dealer near you.