The 4th award ceremony was held combining an in-person event and online broadcast.
The awards ceremony, held for the first time in two years, was streamed live around the world from the “Amagasaki Miyako Hotel” in Japan in a hybrid format combining an in-person event and online broadcast due to COVID-19.
The overseas awardees appeared in pre-recorded videos, and domestic awardee connected to the venue live through Zoom. The awardees working in the Osaka area attended the awards ceremony and received their trophy in person. This year, the Service Awards honored 62 service staff including dealer personnel selected from all over the world.
The ceremony was held with the theme “Towards a customer value creating company ―YANMAR Service for the customer―” as an opportunity to share the direction of service activities we should provide to customers.
In the opening speech, Mr. Shibata, president of YGCS, explained the purpose of holding the Service Awards. After the awardees received their trophy, Ms. Nagata and Mr. Hiraoka, directors of Yanmar Holdings commemorated the achievements of all awardees.
The program also included a documentary about three of the top service engineers in Japan and a keynote speech about the need for companies to incorporate ‘service’ into their business model.
Finally, vice-president Mr. Morimoto made his closing remarks, expressing a deep appriciation for the service staff who work in the field, while emphasizing the importance of service activities and expectations for the future.
Although this was the first time to hold the event online, the audience provided a lot of positive feedback.
―I was very happy to see the people who usually work hard in the field receive awards.
―The flow was smooth and being at the venue, I felt a sense of unity.
―It was good opportunity to feel part of a group
As you can judge by these comments, the Service Awards made us feel more united as Yanmar.
01. Opening video
02. Opening Words from Mr. Shibata
03. Introduction of guests
04. Award ceremony - Japan -
05. Documentary about Service Engineers
06. Speech by Mr. Hiraoka
07. Award ceremony - Asia Pacific -
08. Award ceremony - America, Europe, Middle East -
09. Speech by Ms. Nagata
10. Keynote speech
11. Closing remarks by Mr. Morimoto
FY2021 Winners
Japan : 16 winners from 6 companies, Asia Pacific : 31 winners from11companies, Americas and EMEA : 15 winners from 6 companies
No.
Company
Distributor, Dealer
Name
1
YANMAR AMERICA CORPORATION
-
Emily Kinney
2
YANMAR AMERICA CORPORATION
-
Joseph Raineri
3
YANMAR AMERICA CORPORATION
-
Joe Thomas
4
YANMAR EUROPE B.V.
FASSI MOTORSYSTEM SNC
Domenico Fassi
5
YANMAR EUROPE B.V.
VARMAA SIA
Service Team
6
YANMAR ASIA (SINGAPORE) CORPORATION PTE. LTD.
PT. PIONEER
Henry WengKang
7
YANMAR ASIA (SINGAPORE) CORPORATION PTE. LTD.
PT. PIONEER
Andree
8
YANMAR ASIA (SINGAPORE) CORPORATION PTE. LTD.
PT. PIONEER
Dwiyanto Noegroho
9
洋馬発動機 (上海) 有限公司
济宁快克机械有限公司
張紅星
10
洋馬発動機 (上海) 有限公司
河北盛马机械设备有限公司
韦敏周
11
洋馬発動機 (上海) 有限公司
-
徐文朗
12
洋馬農機 (中国) 有限公司
遼寧汇豊農機城有限公司
李長春
13
洋馬農機 (中国) 有限公司
黒竜江農墾天陽農機有限公司
李東衛
14
洋馬農機 (中国) 有限公司
遼寧汇豊農機有限公司
欒靖博
15
YANMAR AGRICULTURAL MACHINERY (KOREA) CO., LTD.
-
Kwangwoo Lee
16
YANMAR AGRICULTURAL MACHINERY (KOREA) CO., LTD.
GIMJE BRANCH
Hunpyo Hong
17
YANMAR AGRICULTURAL MACHINERY (KOREA) CO., LTD.
GURYE BRANCH
Seongho Ju
18
YANMAR S.P. CO., LTD.
POOLCHAITAWEKIT PARTNERSHIP LIMITED
Sarawut Santong
19
YANMAR S.P. CO., LTD.
BOOM BOOM TRACTOR CO., LTD.
Nattawut Paksri
20
YANMAR S.P. CO., LTD.
PHAIRAT KARNKASET CO., LTD.
Danai Kaewkar
21
PT. YANMAR DIESEL INDONESIA
PT. ANGKASA MULYA TRADING
M. Shohibun Nuha
22
PT. YANMAR DIESEL INDONESIA
CV. RINJANI MAS
Lalu Erwin Maldhi
23
PT. YANMAR DIESEL INDONESIA
PT. HARAPAN SUKSES LESTARI
Ahmad Fatwa
24
YANMAR AGRICULTURAL MACHINERY VIETNAM COMPANY LIMITED
DONG HUNG AGRICULTURAL MACHINERY ONE MEMBER CO., LTD.
TRẦN VĂN RÔ
25
YANMAR AGRICULTURAL MACHINERY VIETNAM COMPANY LIMITED
VAN PHUOC THINH ONE MEMBER CO., LTD.
NGUYỄN VĂN HỌC
26
YANMAR PHILIPPINES CORPORATION
ADA MANUFACTURING CORPORATION
Edel Ilao Rabara
27
YANMAR PHILIPPINES CORPORATION
-
John David G Coni
28
YANMAR PHILIPPINES CORPORATION
-
Cristopher A Logronio
29
YANMAR MYANMAR CO., LTD.
-
Tin Ko Latt
30
YANMAR MYANMAR CO., LTD.
ROYAL MOTOR CO., LTD.
Kyaw Win Han
31
YANMAR MYANMAR CO., LTD.
ROYAL MOTOR CO., LTD.
Aung Myo Myat
No.
Company
Distributor, Dealer
Name
32
YANMAR MARINE INTERNATIONAL B.V.
CARTELLO S.R.L.
Flavio Canale
33
YANMAR MARINE INTERNATIONAL B.V.
CARTELLO S.R.L.
Luca Musso
34
YANMAR MARINE INTERNATIONAL B.V.
STEM 2 STERN MARINE
Andrew Wright
35
YANMAR INDIA PRIVATE LIMITED
-
Ashok Sammeta
36
YANMAR INDIA PRIVATE LIMITED
-
Ashish S Yelekar
37
YANMAR INDIA PRIVATE LIMITED
-
Shaik Naseeruddin
38
YANMAR COROMANDEL AGRISOLUTIONS PRIVATE LIMITED
-
Rajarajan Muniyandi
39
YANMAR COROMANDEL AGRISOLUTIONS PRIVATE LIMITED
-
Sandeep Kumar
40
YANMAR SOUTH AMERICA INDUSTRIA DE MAQUINAS LTDA.
-
Luciano Gama
41
YANMAR SOUTH AMERICA INDUSTRIA DE MAQUINAS LTDA.
-
Elisangela Gonçalves
42
YANMAR SOUTH AMERICA INDUSTRIA DE MAQUINAS LTDA.
OSASCO BRANCH
Ligia Silva
43
YANMAR CONSTRUCTION EQUIPMENT EUROPE S.A.S.
-
Yanmar CE Europe Service team
44
YANMAR COMPACT Germany GmbH
-
Yanmar CE Europe Service team
45
YANMAR TURKEY MAKINE A.S.
-
Furkan Arslan
46
YANMAR TURKEY MAKINE A.S.
-
Salim Danaci
47
YANMAR AGRI JAPAN CO., LTD.
-
Shinya Furudate
48
YANMAR AGRI JAPAN CO., LTD.
-
M・S
49
YANMAR AGRI JAPAN CO., LTD.
-
Masayuki Funatsu
50
YANMAR CONSTRUCTION EQUIPMENT CO., LTD.
-
Ken Sai
51
YANMAR CONSTRUCTION EQUIPMENT CO., LTD.
-
Tetsuya Kakinuma
52
YANMAR CONSTRUCTION EQUIPMENT CO., LTD.
-
Tsutomu Ueno
53
YANMAR MARINE SYSTEM CO., LTD.
-
Ryotaro Iwaizumi
54
YANMAR MARINE SYSTEM CO., LTD.
-
Kazuyoshi Terunuma
55
YANMAR MARINE SYSTEM CO., LTD.
-
Akira Shimoka
56
YANMAR ENGINEERING CO., LTD.
-
Takeshi Ono
57
YANMAR ENGINEERING CO., LTD.
-
Yusuke Kameoka
58
YANMAR ENGINEERING CO., LTD.
-
Ryusuke Miyachi
59
YANMAR ENERGY SYSTEM CO., LTD.
-
Shuhei Kusano
60
YANMAR ENERGY SYSTEM CO., LTD.
-
Masataka Yamada
61
YANMAR ENERGY SYSTEM CO., LTD.
-
Hayato Komaki
62
YANMAR GREEN SYSTEM CO., LTD.
-
Junichi Sato
Documentary about Service Engineers
The ceremony included a documentary introducing 3 of the very best service engineers in Japan.
Please watch the video to see their passion for service!
YANMAR AGRI JAPAN CO., LTD.
FY2019 Winner Yoshiaki Goto
YANMAR CONSTRUCTION EQUIPMENT CO., LTD.
FY2019 Winner Yoshito Naka
YANMAR MARINE SYSTEM CO., LTD.
FY2020 Winner Daisuke Okubo